Referrals arrive from everywhere
WhatsApp, phone calls, ward discharges, GPs and insurers. Each one needs a fast answer, and most answers are made on gut feeling.
Silia Homecare AI
Every home visit, decided with confidence.
The intelligent operating layer for home healthcare providers. From referral to reimbursement, Silia helps your team accept the right visits, deliver safe care and get paid, beside the EMR you already use.
Ask SiliaPreview · sample conversation
New referral: daily wound care after surgery, family pays. Can we accept?
Yes, as a 14-visit wound package rather than single visits. Nurse A. already has a slot on the same route tomorrow at 12:00. I have prepared the offer for the family.
Accept as packageSame-route slotOffer ready
Try: “Can we accept this referral?”Silia Intake
The challenge
The hidden cost of saying yes.
Home care teams make dozens of decisions a day with only part of the picture. Silia brings the rest into view, at the moment it matters.
Margins disappear on the road
Driving time, tolls, parking, supplies and paperwork are invisible when you say yes. A visit that looks fine on paper can quietly lose money.
Revenue leaks after the visit
A missing document, a rejected claim, a payment that never matches. By the time finance sees it, the month is closed.
The platform
One platform, referral to reimbursement.
Six connected products that share one source of truth. Start with the one that hurts most, and add the rest when you are ready.
Referral & intake intelligence
Silia Intake
Every referral in one queue, with a clear answer before you accept it.
- WhatsApp, phone, discharge, GP and insurer referrals together
- Know whether a visit pays before you say yes
- Never a flat no: always a way to serve the patient
Clinician mobile app
Silia Field
Everything a nurse or therapist needs at the door, even offline.
- Routes, check-in and electronic visit verification
- Vital signs with early-warning escalation
- Medication checks against allergies
Revenue cycle management
Silia Revenue
Get paid for the care you deliver, the first time.
- Pre-authorization readiness per payer
- Clean-claim checks before submission
- Remittance matching and denial insights
Capacity & scheduling
Silia Planner
The right clinician, in the right area, at the right time.
- Live capacity by team and area
- Route-aware scheduling
- Packages that keep schedules full
Executive command centre
Silia Insights
See where your service wins and where it leaks, every day.
- Contribution margin by service, payer and area
- Demand and staffing forecasts
- Outcome packs for payer conversations
In development
Patient & family companion
Silia Family
Keep families informed and involved, between visits.
- Visit times and updates
- Care plan in plain language
- Arabic and English
Silia Connect
Works with the systems you already have.
Reads referrals and appointments from your EMR, writes visits and notes back, and takes in payroll and remittance files. Built on FHIR and HL7 standards.
Who it’s for
A view for every role in home care.
The director, the nurse and the billing team need different answers. Each person sees only what they need, in the language they work in.
Home Care Director / COO
“Which services, areas and payers are growing the business, and which are quietly draining it?”
What Silia gives them
- One view of volume, margin and quality across branches
- Early warning when a service line or area slips
- A proven case before every expansion
Silia InsightsSilia Planner
CFO & Finance
“What does a visit really cost us, once the driving, tolls and paperwork are counted?”
What Silia gives them
- True cost per visit, kept up to date from payroll and fleet data
- Every assumption visible and changes logged
- Payer packs for tariff negotiations
Silia InsightsSilia Revenue
Intake & Referral Coordinator
“A family is waiting on WhatsApp. Can we take this visit, and how do I offer it?”
What Silia gives them
- All referrals in one inbox, whatever the channel
- A clear answer in seconds, with the reason
- A ready alternative when the first answer is not yet
Silia Intake
RCM & Billing Specialist
“Which claims will be rejected, and what is missing before we submit?”
What Silia gives them
- What each insurer asks for, per service
- Flags on claims before they go out
- Payments matched to visits automatically
Silia Revenue
Scheduler & Care Coordinator
“Who can take this visit tomorrow, without sending a nurse across the city?”
What Silia gives them
- Capacity by team and area at a glance
- Visits grouped by route
- Gaps filled with the right package
Silia PlannerSilia Intake
Nurse & Therapist in the field
“Where am I going next, and what do I need to know before I ring the bell?”
What Silia gives them
- Today’s route with check-in at the door
- Allergies and fall risk first, then the care plan
- Escalation and medication checks built in
Silia Field
Medical Director
“Are clinicians in the field following the protocols I signed off?”
What Silia gives them
- Clinical rules approved and versioned by you
- Escalations and blocked medications visible
- Quality indicators per service
Silia FieldSilia Insights
Patient & Family
“When is the nurse coming, and how is my father doing?”
What Silia gives them
- Visit times and live updates
- The care plan in plain words
- One place to ask a question
Silia FamilyIn development
Why Silia
Built by people who run home care.
Silia was designed around the real day of a home care team, not around a spreadsheet. These principles shape every screen.
Beside your EMR
Silia reads from and writes back to the systems you already use. No rip and replace.
Every number explained
No black box. Each answer shows what it is based on, so your team can trust it.
Never a flat no
When a request does not work as asked, Silia suggests another way to care for the patient.
Clinical safety first
Clinical rules are set and approved by your medical director, not by the software.
Private by design
Built for in-region hosting, role-based access and a full audit trail.
Arabic & English
Every screen works in both languages, right to left where it should be.
How we start
Proof first, then scale.
You see the results on your own visits before you commit to anything bigger. Need help beyond the software? We also advise on home care growth and operations.
Listen
A short call about your service, your referral flow and what keeps you up at night.
Backtest
We run Silia on your past visits, free of charge, so you can judge the results yourself.
Pilot
Ninety days in one branch, with a few agreed measures and a clear exit if it does not deliver.
Scale
Roll out across branches, train the team, and review the results together.
About Silia
Founded by an operator
Iqbal Areosa Makboul manages home care in the Netherlands: the rosters, the drives between patients, the insurer rules and the families behind every request. He saw how often a visit that looked fine on paper quietly lost money, and how rarely anyone could see it in time.
Silia brings that day-to-day experience to home care providers: clear numbers before the decision, tools that fit beside the systems a team already uses, and advice from someone who has done the work.
FocusHome healthcare providers
ExperienceHome care operations in the Netherlands
LanguagesEnglish · العربية · Nederlands
Contact
See Silia on your own visits.
Request a demo or a free backtest. We reply personally.